Excellent support after visa rejection
I had a bit of a rocky start with Atlys when my visa application was unfortunately rejected, and due to a policy misunderstanding or glitch, my refund wasn't processed initially. However, Bhavya from the Atlys team reached out to me directly and did a superb job. She took complete ownership of my case, handled everything with professionalism, and made sure that my money was fully refunded. While the visa rejection was disappointing, the customer service provided by Bhavya was top-notch. Thanks
Great experience with the Atlys UK Visa…
Great experience with the Atlys UK Visa team, they have helped me every step along the way and responded to queries in a timely manner, would specifically like to mention Kadambani for helping me with daily queries.
Visa on time
Atlys has been a reliable partner for my visa requirements. I would like to commend their customer service for its efficiency and responsiveness. I particularly appreciate the support provided by Richa, my go-to contact for all matters. She has been instrumental in expediting the process and ensuring that all necessary documentation is submitted on time. Richa’s attentive and empathetic approach has made the experience seamless. I would like to mention that the customer service was not up to mark when I started my journey with Atlys. I hope this feedback will help Atlys improve their service. Overall, Atlys provides a highly convenient and efficient service.
Huge thanks to Kadambani Singh
Huge thanks to Kadambani Singh from Atlys for helping me get my Bali visa after a lot of back and forth and confusion during the process. She was extremely patient, responsive, and supportive throughout, and made sure everything was sorted out properly. Really appreciate her professionalism and effort in helping me out. Highly recommend her assistance if you’re applying through Atlys!
It was very bad until one staff replied and took care of the error that wasn’t resolved
Thanks to this person I give you good rating but still I should be depend on a person if it is an application and we need to have a support or help inside the app
US visa appointment on time
Atlys helped me book my appointment slot within a month of applying. Also the form fiiling process, documentation checklist was very convenient. Highly recommend
Smooth Process by professional team members
The overall process was smooth and easy with small hiccups in between but those were very well addressed by support team. My only suggestion would be to improve the support POC allotment and keep a section of ‘other documents’ which can be uploaded & fetch by user & support team. In short : We love you Atlys and cannot wait to prepare for our next trip & visa with help of you folks.
Fast visa and excellent support
Last year, we applied for a Turkey visit visa through Atlys and received it within a few days. After booking our flights and hotels, we faced an issue at the airport with our passport numbers, which caused us a lot of stress and confusion. We contacted Atlys customer service, and they responded quickly and helped us resolve the problem smoothly. Because of their support, we were able to continue our trip without losing any bookings or money. Special thanks to Komal for her kind help.
Excellent support after visa rejection
I had a bit of a rocky start with Atlys when my visa application was unfortunately rejected, and due to a policy misunderstanding or glitch, my refund wasn't processed initially. However, Bhavya from the Atlys team reached out to me directly and did a superb job. She took complete ownership of my case, handled everything with professionalism, and made sure that my money was fully refunded. While the visa rejection was disappointing, the customer service provided by Bhavya was top-notch. Thanks
Great experience with the Atlys UK Visa…
Great experience with the Atlys UK Visa team, they have helped me every step along the way and responded to queries in a timely manner, would specifically like to mention Kadambani for helping me with daily queries.
Visa on time
Atlys has been a reliable partner for my visa requirements. I would like to commend their customer service for its efficiency and responsiveness. I particularly appreciate the support provided by Richa, my go-to contact for all matters. She has been instrumental in expediting the process and ensuring that all necessary documentation is submitted on time. Richa’s attentive and empathetic approach has made the experience seamless. I would like to mention that the customer service was not up to mark when I started my journey with Atlys. I hope this feedback will help Atlys improve their service. Overall, Atlys provides a highly convenient and efficient service.
Huge thanks to Kadambani Singh
Huge thanks to Kadambani Singh from Atlys for helping me get my Bali visa after a lot of back and forth and confusion during the process. She was extremely patient, responsive, and supportive throughout, and made sure everything was sorted out properly. Really appreciate her professionalism and effort in helping me out. Highly recommend her assistance if you’re applying through Atlys!
It was very bad until one staff replied and took care of the error that wasn’t resolved
Thanks to this person I give you good rating but still I should be depend on a person if it is an application and we need to have a support or help inside the app
US visa appointment on time
Atlys helped me book my appointment slot within a month of applying. Also the form fiiling process, documentation checklist was very convenient. Highly recommend
Smooth Process by professional team members
The overall process was smooth and easy with small hiccups in between but those were very well addressed by support team. My only suggestion would be to improve the support POC allotment and keep a section of ‘other documents’ which can be uploaded & fetch by user & support team. In short : We love you Atlys and cannot wait to prepare for our next trip & visa with help of you folks.
Fast visa and excellent support
Last year, we applied for a Turkey visit visa through Atlys and received it within a few days. After booking our flights and hotels, we faced an issue at the airport with our passport numbers, which caused us a lot of stress and confusion. We contacted Atlys customer service, and they responded quickly and helped us resolve the problem smoothly. Because of their support, we were able to continue our trip without losing any bookings or money. Special thanks to Komal for her kind help.
