Kenya Evisa Issues And How To Solve Them From India

01-Mar-2023

5 min read

Nothing is tiring like going through a lengthy visa application process and then getting stuck and unable to finish the application.

If you are struggling with any Kenya evisa problem, worry not!

In this blog, I talk about the Kenya evisa issues and how to solve them.


How To Get A Kenya eVisa For Indians Effortlessly?

The easiest way to apply for your Kenya visa from India is through Atlys.

A bold claim, huh? Well, to give you a few examples, you can do the following directly on the app:

  • Complete your visa application within 10 minutes
  • Pay for your visa fees without any hassle
  • Track the visa application directly on your phone
  • Use Atlys's free flight or hotel itinerary tool or visa photo tool
  • And avoid all the problems that you might face when applying through the Government eVisa portal.

So. for a streamlined visa application process, use Atlys!

Applying For Kenya eVisa on Atlys

Kenya Evisa Issues For Indians

You know the Internet can be a blessing and a curse at times. Here are the potential Kenya eVisa problems that can occur when applying for a Kenya visa online.

The evisa portal sometimes when you try to create an account says that "email already exists" which can be worrying if you don't remember creating an account before. It can also give the following error: "Whoops, looks like something went wrong"

The major problem is the 3D secured card. The Kenya eVisa payment portal will keep on giving you an error message stating that you must use a 3D Secure-enabled card. Another massage that you might get is the "Error Payment Failed" if you have a 3D-secured card. Frustrating right?

While you are stressed trying to figure out the payment errors, the time elapses while you are still processing the application. Last, but not least is the document upload portal. Uploading your documents is another problematic issue that you can face. The portal is very specific about the upload size for the documents.

All these issues can make you give up on applying for the Kenya evisa for Indians, and make you think your trip to Kenya is not worth all the trouble.


How To Solve The Kenya Evisa Problems

Throughout all these stressful and unending issues with the Kenya visa, I found several solutions to these issues that you can try.

Use Atlys

I highly recommend using Atlys because you'll get your Kenya evisa in no time. Without the struggle of going back and forth calling banks and using different bank cards, which doesn't guarantee a successful application in the end.

The easiest way to apply for your Kenya visa from India is through Atlys. You can complete your visa application within 30 minutes and get your visa a few days later.

Atlys will also assist you with hotel itinerary, flight itinerary, and the perfect visa photo for free! This will ensure that your visa application is not rejected.

Call And Notify Your Bank

So, before you start the payment, which is made online, with a bank card, It's best to call your bank and notify them that you're making a bank transfer.

This is often a mistake we make. After all, you won't think it is important to notify your bank because you are just making a transfer. But, without notice, the bank certainly blocks the transfer and will not allow it.

Calling your bank also works if you have already filled out the application form. Then after the payment step, the website gives you the "payment failed" error.

Try A Different Bank Card

If your bank card is a 3D-secured card, but you still cannot make the payment, I suggest you try a different bank card that is still a 3D-secured card as well.

Contact The Administrator

If the time elapses during payment, please don't start a new application, as that might cause more issues. They suggest that you contact the Kenya evisa portal administrator.

I highly recommend using Atlys to save yourself the time and hassle of going back and forth following up on your application.

Check The File Size

The other Kenya eVisa problem is the document upload portal. If you get issues when uploading your documents, check if the file size doesn’t exceed 293 KB and is in JPEG.

You can read our existing blog on Kenya evisa for Indians for more information on the requirements and in-depth content.

Try the Login And Forgot Password

So, you don't know why you're unable to create a new account with your email because you haven't used it before. Then you should try the login option then choose 'forgot password'. Then you'll be able to continue with your application.

Nairobi city

What Can Make My Kenya Evisa To Get Rejected?

There are several reasons why your Kenya tourist visa for Indians gets rejected. However, since each situation is unique, there are no set explanations for why visa applications are denied.

  • Your application for a Kenya tourist visa for Indians may be rejected if you have a criminal record.
  • If you provide false information or did not meet the Kenya visa requirements will lead to the automatic rejection of your visa.
  • Inappropriate document uploads will also lead to the automatic rejection of the visa. Therefore, it is always recommended to double-check your visa application before you submit it.

If you have any Kenya eVisa problems, use the Atlys for a quick and easy solution!


All Done

Now that you know the potential problems you can get on the evisa portal and how to solve them. You can start your Kenya visa application and start traveling.

Happy travels!

Written By: Mable Chidi
Fact Checked By: Nikhita Rathod

Frequently Asked Questions

Is It Hard To Get Kenya Visa?

No. You can apply for a Kenya visa for Indians online through Atlys or on the Kenya eVisa portal.

How Can I Get E-Visa for Kenya?

The easiest way to apply for your Kenya visa from India is through Atlys.

How much is E-visa for Kenya?

USD 51 | INR 4 100 Indian Rupee for the single-entry evisa.

Can I Get A Visa On Arrival in Kenya?

No, There's no Kenya visa on arrival for Indians.

How Long Does Kenya Online Visa Take?

The Kenya visa online takes approximately 2 to 3 working days; sometimes, it could take longer.

Does Kenya Issue E-visa?

Yes. Visitors to Kenya can now apply for their eVisa through Atlys.

What Can Make Visa Be Rejected?

There are several reasons why your Kenya tourist visa for Indians gets rejected. However, since each situation is unique, there are no set explanations for why visa applications are denied.

Your application for a Kenya tourist visa for Indians may be declined if you have a criminal record. Likewise, providing false information or did not meet the Kenya visa requirements will lead to the automatic rejection of your visa.

Inappropriate document uploads will also lead to the automatic rejection of the visa. Therefore, it is always recommended to double-check your visa application before you submit it.

Will I Be Notified If My Visa Is Refused?

If your application is rejected, you'll get an automatic rejection.

What Is The Kenya Evisa Processing Time?

The processing time would take at least 2 to 3 working days to get your Kenya eVisa for Indians via email. Still, allowing a few extra days for unexpected delays is best.

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