Turkey e Visa Online Payment Issues And Solutions

Last Updated : Jan 15, 2024

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30-Second Summary

When applying for your Turkey e-visa as a US citizens, you might encounter some issues regarding the payment. Here are some tips you can use when facing some issues with the Turkey payment:

    Use Atlys for a hassle-free application and easy online payment methods.

    Ensure that your internet is stable when paying the fee.

    Refresh your page.

    Try using another card if you struggle with the online payment.

Use Atlys for a seamless online Turkey e-visa application.

US nationals can apply for a Turkey e-visa on the government website. This process is straightforward. However, there are some payment issues that some traveler have experienced when trying to pay for their online visa.

In this blog, we will cover all the important details regarding payment issues and look at some helpful tips when facing these problems.

For a hassle-free online application and various payment methods, use atlys for your Turkey e-visa.

What Problems Will I Encounter During The Turkey E-Visa Payment Process?

Once you've gone through the Turkey e-visa application process, all that's left is to make the online visa payment.

This is generally where the Turkey e-visa issues come in. The main problem is the payment issue. Various travelers have mentioned that the application is straightforward, but the payment causes issues.

The most common errors Include:

    Error message when paying the visa fee.

    Not using the correct card when paying the visa fee.

    Not receiving the email verification.

    The Turkey e-visa website is not working.

    And more.

To avoid any hassle when applying or paying for your e-visa to Turkey, use the Atlys portal.

What Can I Do If My Turkey E-Visa Payment Won't Go Through?

Let me give you some light at the end of this long, frustrating tunnel. The following solutions are some alternative things you can try when applying for and paying for your Turkey e-visa:

Use Atlys

This is the first solution because I feel this is the best solution. Atlys is an online portal you can use to apply for your Turkey e-visa. At Atlys, you will receive a step-by-step guide and even assist you by ensuring the documents you provide are correct and meet the requirements.

The best part is that you won't have any trouble paying your Turkey visa fee. With the official Turkey e-visa portal, you can't pay with just any card, and the error message still shows even with the right card. However, with Atlys, you can use credit cards (Visa, Mastercard, and American Express), debit cards, mobile wallets, and dozens of other payment cards worldwide. So your e-visa is guaranteed this way.

Try Using Another Browser

This might sound simple, but it can be very effective. Various travelers have mentioned that when they switched their browsers, they were able to complete the online payment for their e-visa to Turkey.

This is one of the first tips to try since it is quick and doesn't take much effort.

Use The Correct Bank Card

The Turkey official portal is very strict on the type of bank cards when it comes to paying the online visa fees. Ensure that you use the correct bank card, which is either a Master Card, Visa Card, or UnionPay Card.

Also, another important feature to note is to ensure your bank card has a 3D-secured system. This is a safety feature that most bigger banks have left and upgraded to other platforms. However, the smaller banks still use this system, so if you are having issues paying your visa fees, ensure that your bank has a 3D-secured payment system.

Call Your Bank

I know this sounds like a straightforward solution, but hear me out. Suppose you got past the error, but the portal declined your charge; then you need to contact your bank. It is possible that your bank declined the charge because it's a foreign charge.

All you need to do is tell them to accept the payment, and one of two things will happen: your payment will go through, or you need to pay again, and then it will go through.

Up next, another solution!

Check Your Internet Connection

This is also an important step. Be sure to have stable internet connectivity when paying the e-visa for Turkey fee. If there is a drop in connection while paying, your payment can be declined.

Refresh Your Page

After the application, you'll receive an email that can take you to the page you need to be on (payment page). Once you pay your visa fee and you receive the error message again, refresh your page. Suppose this didn't work, close the tab and go to your email. You now need to locate the email they sent to you and click on the link.

Once you click on the link, it'll take you to the payment page, which will most likely say "payment successful." I recommend you call your bank after this just to ensure you only paid your visa fee once.

Do Research

The final tip you can try if all else fails, is to do some more research and see if other travelers came across the same issues as yourself. Many people are struggling with different issues when it comes to payment. This means someone came up with a solution for your situation somewhere along the way. You can search on Facebook groups, Reddit, and TripAdvisor.

Why Is The Turkey e-Visa Portal Not Working?

A lot of people have been complaining that the Turkey e-Visa portal is down. The solutions they came up with were to use different browsers to open the portal and different devices like their family's laptops or phones. This does not always work.

The best solution to all the problems would be to use the Atlys portal. Other than that, there's nothing else you can do except wait for the website to work again. I recommend you try it after a few hours.

The website might be down because of maintenance or because too many people are trying to apply for their Turkey e-Visa.

That's it!

With all the tips from this blog, you will have your e-visa for Turkey in no time. Remember to apply for your visa in advance to allow sufficient time for processing and any unexpected delays, such as payment problems. Your solution to all these problems is to Apply at Atlys.

Good luck, and enjoy your adventure in Turkey!

Frequently Asked Questions

Once you select your arrival date, you'll be able to see the duration of your visa, the type, and the cost. The fees vary based on your nationality and type of travel document. For example, Americans have to pay a $50 fee, but Chinese nationals have to pay $60. So the fees hover around $50.

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