JUNE 292026
today's ships
Rejection Playbook v2: Human intervention before rejections, improving customer experience and reducing NPS detractors.
Launched Vent, a wellness companion for visa applicants, reducing anxiety during appointment wait.
Archive
last 29 daysNative Checkout Experience launched on the platform, built on Express Checkout APIs, supporting UPI Scan, Intent, and Collect flows.
New landing page and claim flow launched with WhatsApp and email notifications.
Users can edit documents until all travellers’ documents are collected.
Schengen customers now receive WhatsApp notifications at every lifecycle touchpoint, enhancing communication alongside emails.
Introduced a new post-checkout experience with a guided questionnaire flow and live progress tracking.
Improved selfie capture by focusing brightness detection on the face, reducing false rejections in tricky lighting.
Launched MMT myBiz × Atlys integration, streamlining business travel with a dedicated Business Visa mode.
Launched native checkout with Apple Pay, providing a seamless payment experience for eligible users.
iOS app now features backend-driven personalized experiences on the homepage, with full-screen overlays and no app update needed.
Fast Track Immigration overlay offers priority immigration clearance with animated intro and QR code display.
Experiences are priority-based, frequency-capped, and include dismissal intelligence for user-friendly interaction.
Android app now supports Twilio Calling, improving call reliability with automatic provider selection.
Travel Date Picker captures real travel dates for hard-visa CLPs, enhancing accuracy and express upsell.
Android builds can now be triggered directly from Slack, simplifying the process and reducing manual work.
Fast Track Immigration improved
Arrival Cards are live
Document upload share link allows co-travellers to upload documents from their phones, syncing in real-time.
Document upload from phone via QR code, syncing uploads to the desktop session in real-time.
New Activities tab on Explore home screen
Native Adyen Checkout Experience launched, combining pricing and payment on one page, reducing redirects, and enhancing security.
Schengen Notification Emails - improving customer communication post-checkout.
Selfie & Identity Verification improvements enhance camera failure handling and recovery paths, with browser-specific guidance.
UAE Referral Expansion offers 15% off for guests and credits for hosts, broadening referral reach and incentives.
Blue verified tick is now live across all emails, enhancing email authenticity and trust.
New China Visa Application Flow reduces passport hold time from 30 to 7 days, improving user experience.
Atlys is now an official visa partner of the Government of Morocco in India, facilitating 9 categories of sticker visas.
Tars can now live answer users during calls without team input, activating automatically when a call starts.
Users landing on Obsession see the Quick Actions button highlighted for better visibility on their first two visits.
Insurance coverage and benefits are now shown in USD, with provider info available to users.
Atomic is live as a new scheduling service, triggering actions based on a timestamp and API.
Atlys Atlas is now live, offering interactive reports on Indian travel behavior with a drag-to-explore canvas and four studies.
Multi-Provider LLM Support for Gideon enables switching between Anthropic, OpenAI, and Kimi, reducing costs by ~70%.
Safety Box Tutorial launched, reducing support tickets with tutorials on unlocking and setting passcodes.
Treehouse Config Change Notifications allow users to subscribe and receive email alerts for config updates.
Last Mile Quality of Life Changes improve appointment date selection, edit flow, and itinerary re-do options.
UK applicants can now review and approve application drafts in-app, improving consent tracking and reducing SLA breaches by 40%.
Personas and Datablocks Revamp centralizes persona questions and reuses datablock answers, reducing user re-entry of information.
Atlys AI, EmergencyHub, new home, and infinity reserve features integrated with a new login system.
Archaeologist now pre-fills essential documents and datablocks pre-checkout, with reconciliation and validation post-checkout.
Rejection Recovery Dashboard launched with business metrics and user interaction tracking.
Fuzzy search implemented on CLPs, improving search results with typos and partial matches.
New cost card added for Sri Lanka destination, providing clearer cost information.
Security platform with 24/7 AI pentesting and unified dashboard is live, saving ~$100k/year.
@dd agent now rewrites using Atlys Bible and guest context for personalized replies.
Required Docs Experiment for Phoenix surfaces documents pre-checkout, improving transparency and NPS.
Activities is live on iOS, offering immersive discovery, seamless booking, and secure payments for a complete travel experience.
DIDI MCP shipped on Gideon, enabling faster and cleaner content updates.
Internationalization expansion with translations for UK ESTA and Raven Funnel in French, Spanish, and German.
Language dropdown added to UK ESTA CLP for a localized onboarding experience.
In-house translation system introduced, improving translation quality and consistency.
Swift funnel enabled for internationalization flows, enhancing multilingual support.
Users can now upload passport PDFs directly, eliminating the need for screenshots, with backend extraction and ML validation.
Atlys AI is now live, enhancing user experience with advanced AI capabilities.
Users can select blackout dates for appointments, improving scheduling flexibility.
Twilio integration allows multi-carrier agent calls, offering a 50/50 split with Plivo for iOS.
Dynamic island architecture is live, supporting various UI designs driven by the notification engine.
Fixed US notification logic for recurring appointment reminders and rescheduling, addressing failure points.
Card-only chats auto-resolve after delivery, keeping support queues cleaner.
Idle chats over an hour are reviewed and routed to the correct queue.
Feedback cards now appear when human agents resolve conversations, collecting feedback across resolution paths.
Atlys Loyalty Program launched with IndiGo BluChip, offering account linking and loyalty points on transactions.
MMT X Atlys Flow on Android enables seamless app transition via QR code post-checkout.
Improved fee breakdown display in chat with itemized tables and markdown rendering.
Atlys Magazines are now available for browsing.
Eligible users can now connect Gmail to Atlys for proactive trip essentials like boarding passes and hotel check-ins.
Shipped new Atlys Passport Index
Improved Passport Cut Detection with a 2-stage AI pipeline reduces false positives and enhances precision.
DataBlock forms now support per-question visibility toggles, reducing unnecessary data entry for users.
"Wall of Love" launched, consolidating user appreciation for Atlys.
MainFE build times reduced by 25%, enhancing deploy cycles and QA feedback loops.
New quick actions: Cancel Visa and "I want my passport back" added.
ClickHouse async inserts now cluster-wide, reducing query load and improving resilience.
Schengen CLP visa breakdown consistency, aligning cost breakdown with pricing.
AE residence citizenship suggestions updated for better user guidance.
Activities now live on Android: users can discover, book, and manage activities seamlessly in-app.
Visa document PDFs redesigned for Cover Letter, Sponsorship Letter, and Itinerary.
GB ETA applicants can choose from three bundles at checkout, improving conversion.
Insurance emails updated to clearly outline coverage and benefits.
Gideon now renders interactive React previews from chat prompts, reducing UI idea validation time from hours to seconds.
DS-160 page improved with instant loading, SEO enhancements, and better accessibility.
Schengen appointment tool now directs users to a pre-selected city landing page, improving trust and continuity.
Shipped AgentX to 10% users.
Shipped design MCP and react inline preview on Gideon (internal AI tool).
Automated EU form fill for Swiss VFS appointments now available, streamlining the process for travelers.
Notify affected customers when external dependencies or our systems fail, while giving them clear visibility into updated ETAs and a self-serve full refund option.
Infinity users from UTM-based campaigns get benefits and discounts on transactions after authentication.
Multiple visa timeline entry options added for UAE to UK routes, improving transparency and pricing.
UX and flow improvements reduce friction in the UK CLP experience.
Unread messages indicator added to home page trip cards for better user communication.
Share Code validation implemented for GB to TR to prevent invalid codes.
Travel docs validation fixed to prevent cancellations due to incorrect passport entries.
Atlys Design System MCP now integrates with Claude Code for real API usage.
Atlys Geography is live: free visa processing for kids who pass geography, turning report cards into travel opportunities.
Notification Engine now supports scheduling and canceling notifications, improving reliability with a max delivery latency of ~2 minutes.
Schengen-tagged blog posts now convert better, funneling into /visa/schengen for increased engagement.
The Atlys Bible is now live, providing comprehensive guidance and resources.
Improved OTP flow with resend option, clearer email input, and updated sign-up copy.
Fixed missing appointment slots for some countries, enhancing user experience.
10 Country Visa Hubs launched, enhancing user access to visa information for Australia, Thailand, Singapore, Vietnam, and more.
New India contact number updated across all customer-facing platforms, replacing old numbers.
Inbound Voice AI Calls now integrate Ultravox for AI-powered handling with a 5-option IVR menu for issue-based routing.
Project Handshake offers a 4-hour outreach window post-purchase for visa guidance, reducing anxiety and building trust.
Atlys Fees Waived/Refundable experiment for IN residents, waiving fees with insurance or making them refundable.
Express visa processing enabled for AE to UK routes, allowing eligible users faster processing within the application flow.
Photo saving post-cropping from passport enabled for AU to ID, enhancing user experience.
Users can now schedule support calls in their local timezone.