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Egypt E Visa Issues and Payment Problems

Last Updated : 12-Jan-2024

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30-Second Summary

When applying for an Egypt E-visa, you may encounter some issues, but most are manageable and fixable, such as:

    The online portal might freeze: A simple refresh usually solves the problem.

    Payment problems: Use Atlys, which supports various payment methods, making the process hassle-free. Another option is trying a smaller bank that still uses the old 3D Secure system.

    Document Uploading Problems: Change your document's name to random numbers. Also, ensure that the file size is not too big.

For an efficient and hassle-free application process, get your e-visa for Egypt on Atlys!

If you struggle to apply for or pay for your e-visa, this post is for you. I'll cover every problem and solution for the Egypt e visa for Indians.

What Problems Will I Face During The Egypt E Visa Application Process?

Luckily, you won't face big problems during the application process. However, the website might still freeze while you apply. To fix this, simply refresh your page and try again. Another problem is that it seems like Indian nationals can apply for the e visa. However, when you get to a certain point in the application process, a message appears stating that you can't apply for an evisa if you're traveling alone.

Screenshot of the message shown on the Egypt e visa portal stating that Indians can't apply for a visa if they're travelling alone.

The real problem comes when you need to pay for your visa. So, without taking up any more time, let's take a look at the payment issues. The first problem is the error message saying I needed to use a 3D Secure-enabled card.

Note: A VISA and Mastercard from different banks do not work. Your payment will still be declined. 

Other people also said that if you call your bank to figure out if the problem was on their side. However, the bank has no record of their visa payment.

Now that we've looked at the few things that you'll struggle with, let's take a look at some solutions.

What Should I Do If My Payment Won't Go Through?

This section will cover every solution you might need to get around the payment problems. So let's take a look at these solutions.

Use Atlys

Atlys will provide you with a hassle-free visa application process. With the official Egypt e-visa portal, you can't pay with just any card. However, with Atlys, you can use the following:

    Credit cards (Visa, Mastercard, and American Express)

    Debit cards

    mobile wallets

    dozens of other payment cards worldwide

Because of this, it's a guarantee that you'll pay your visa fee without any problems.

All you have to do is go to the Atlys online portal, and you'll receive guidance for the application from there.

If you don't want to use the Atlys app, keep reading for another solution.

Try Using A Smaller Bank

To resolve the 3D Secure error message during the Egypt E-visa payment process with an Indian bank card, you can try using a smaller Indian bank that still uses the old 3D Secure system. 

The 3D Secure is an old security system that isn't used anymore because they upgraded to a better system, but many smaller banks still use it.

For this reason, a "smaller bank" will complete the visa payment.

Call Your Bank

If you use a smaller bank, as mentioned above, your next step might involve your bank. Suppose you paid with a card from a smaller bank and got past the error message, but the website declined your payment. Then you need to contact your bank.

They might have declined the charge because it's foreign and might seem like a fraud. All you need to do is tell them to let the payment go through.

Do Research

Google is your best friend at this stage. If you try any or all of the above-mentioned solutions and, for some reason, your payment won't go through, do research.

Many people are struggling with this issue, which guarantees that someone came up with a solution for your situation. You can search on Facebook groups, Reddit, and TripAdvisor.

What Should I Do If I Can't Upload My Passport?

In some cases, the Egypt e-visa portal gives an error saying, "Invalid file name detected". This can be frustrating, but luckily we have a simple solution for you. All you need to do is change the Properties or Name of your file to numbers only (for example, 12345).

Once you have done so, you can try and reload your passport onto the e-visa portal.

What Should I Do If I Can't Apply Online?

Unfortunately, you can't apply for an e-visa if you're travelling alone and not with a group or family, and if you are, you're not using an Egypt travel agent. If this is the case, you must apply for your visa at an Egypt Embassy.

That's It!

Now you know how to fix your payment issues when you apply for an Egypt e visa from India. If you have more unanswered questions, feel free to check out the FAQ section.

Frequently Asked Questions

The payment for the Egypt E-visa may get declined when using VISA or Mastercard from an Indian bank due to the 3D Secure requirement. Many Indian banks have not upgraded to the new security system, leading to payment issues on the Egypt E-visa portal.

Verified Author:

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